Frequently Asked Questions

If you cannot find answers to your question at the website, please do not hesitate to contact us at


Purchasing Art Works
What payment methods do you accept?
We use PayPal as the online payment solution, so we accept Visa, Master, American Express, Discover cards and bank transfer.
Solution Graphics
How secure is my payment?
PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchant. Once your payment is complete, you will be emailed a receipt for this transaction.
What shipping options are available?

If you are located in the United States, your package will take 3-10 days to be delivered via UPS Ground Service. Actual transit time is based on where you are located. All items ship from Media, Pennsylvania, USA. If you are located elsewhere in the world, please contact us at for shipping quotation first.

What is your return policy?
You may return all undamaged items purchased at within 30 days of the original delivery. All return shipping costs (including custom duties where applicable) are the responsibility of the customer. No returns will be accepted after 30 days. We will issue you store credit within 7 days of receiving the returned item.
Ship authorized returns to the following address:
8 Secretariat Circle, Media, PA 19063, USA
For questions regarding our return policy please contact us at
Where can I see some actual artworks?

Part of Josephine Tsai's artworks are demonstrated in


Da-Shin Chinese Restaurant [MAP]

190 New Middletown Rd., Media, PA 19063


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